13 STEPS
1. This tutorial shows how to dissociate a user from your RefInsight account. It also shows how to restore a previously removed user to your account.
To start, click Directory.
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2. Find the user in question and click the magnifying glass next to their name.
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3. Under the User Details region, click Edit Profile.
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4. Scroll to the bottom of the page and click Disassociate Official.
The user's profile will still exist within RefInsight, but the user will no longer be associated with your account.
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5. Confirm this action by clicking Disassociate Official.
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6. The user is no longer listed in the Directory. Their name will still appear in various reports, such as Assignments by Official.
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7. To restore a disassociated user to the Directory, click Settings.
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8. Click Removed Users
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9. Search for the user to be restored and click the plus sign next to their name.
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10. Confirm this action by clicking OK.
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11. The user is no longer in the Removed Users list.
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12. Click on Directory to see the restored user.
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13. The user has now been restored to the Directory.
Thank you for watching the tutorial on Dissociating and Restoring a user from your RefInsight account.
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